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FAQ's

Here you can find answers to some of the questions you have regarding Butter'd Bodycare's products and orders!

 Product

What happened to Noia Butters?

Noia Butters upgraded to Butter'd Bodycare. This means we upgraded our branding, product formulas and customer experience.

Where can I find your products (Retail/Beauty Supply Shops)?

Our products are currently only found on butterdbodycare.co

Are your products natural?

Our products are non-toxic, cruelty-free, and vegan. 

Can I use products on my face?

Yes, the formulas are intended for the body, but is completely safe to use on your face.

Orders

Where do you ship?

Currently, we are only shipping in the USA. As we grow this will change!

I received the wrong product/quantity. 

No worries on our end. Apologize about the inconvenience. Please email hello@butterdbodycare.co with the issue.

Is there an order limit?

No, currently there is no order limit. 

I need to edit my address on my order. Help!

We can edit your order information if we haven't processed the order (Created your shipping label). Please email: hello@butterdbodycare.co with your order number and details on the changes as soon as possible!

How long does shipping take?

We currently shipping with USPS only to enable access to all customers at an affordable cost. Our shipping is USPS First-Class Shipping that takes 5-7 business days to be at your door step.

How often are orders shipped?

We ship orders every other business day. This means if you order was purchased on Wednesday, it will be shipped Friday.